Support & FAQ’s
Support & FAQs
Please take a look at some of the most frequently asked questions we receive below. Should you have any further questions then please do get in touch support@myfitmonth.com
App & Membership
MFM offers two membership types:
Monthly = £19.99 per month
Annually = £179.99 per year (£14.99 per month)
You can cancel your membership anytime and you will receive access to the app until your term is up, however no refunds will be given for any unused portion of the term.
Yes! We support the following devices:
Airplay to Apple TV / AirPlay 2 enabled TV (iOS)
Casting via a Chromecast (Android & iOS)
Screen mirror from your iOS device to your TV using a lightning to HDMI adapter.
You can also airplay to a Mac desktop from your iOS device.
NOTE: AirPlay is only available via another Apple device. Chromecast can be used via Android or iOS.
iPhones & iPads with iOS version 12.0 and above
Android Phones & tablets with OS 6 and above
If you purchased your subscription via Apple App Store:
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription that you want to manage.
- Tap Cancel Subscription. If you don’t see Cancel, the subscription is already cancelled and won’t renew.
- On your Android phone or tablet, open the Google Play Store
- Check if you’re signed in to the correct Google Account.
- Tap Menu Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Workouts
MFM workouts are designed to be achievable for all fitness levels (excluding children/anyone with injuries/pregnant). Modifications are provided throughout and you will be able to go at your own pace whilst being motivated and encouraged to achieve your best.
We recommend anyone starting on a new fitness routine to consult with their GP/Physician prior to starting.
The workouts are pre-recorded allowing you to access them anytime & complete them at a time that suits you!
Yes they are.
Nutrition
Not at all. You can select to hide all calorie & nutritional information across the app if you prefer to.